Hot Tapping Machines
Certified Training With
Wet Tap Machine & Hot Tapping Kit

These are 2LBin.com’s (“Toolbin”, “we” or “our”) Standard Return Policies applicable only to products purchased by you directly from the 2LBin.com website.

All Returns

Any 2LBin product may be returned within 30 days with customers receipt of successful delivery and 2LBin will provide full compensation to the customer minus shipping, packaging, possible restocking if required, usage, and any damage.

2LBin warrants its products to be free of defects in workmanship and material under normal use and service, when used for the purposes and under the conditions for which they are intended. Obligation under this Warranty is limited, at Company's option; to adjustment, repair or replacement of the defective product. Purchaser must immediately notify 2LBin in writing of the claimed defect. Company shall have the right to inspect said product and Purchaser shall, if requested, return the defective product to 2LBin, with transportation prepaid. Purchaser shall assume all responsibility and expense for removal, reinstallation, and freight charges in connection with the fore-going remedy. Any alteration of machinery voids all warranties.

Once a return has been approved, received and inspected by 2lbin.com, the customer will receive a refund within 5-10 business days. This refund will be issued in the form accepted for original order.

• 100% Satisfaction Guaranteed. Just call 1-800-279-5659, all international returns call 1-951-926-1563 or e-mail returns@2lbin.com to begin your return today.

• We stand behind everything we sell.

• 2LBin’s guarantee does not cover ordinary wear and tear or damage caused by improper use or accidents.

• If your item has a manufacturing defect in its materials or workmanship, Call or e-mail today.

• All custom return orders will have a minimum restock fee of 50%

• All hot tap saddle return orders will have a minimum restock fee of 25%

• All other return orders will have a minimum restock fee of 10%

• Please be sure to get your return authorization before shipping back as 2LBin.com will return your unauthorized return when received by us at your cost and expense:

  • Any product not purchased from 2LBin.com

  • Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number

  • Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product

  • Any product from which the UPC code has been removed from its packaging

  • Any product that exhibits physical damage

  • Any product for which you have submitted a mail-in rebate

Out-of-Stock (Back-Order) Items

If 2LBin.com no longer carries an item that is sent in for replacement, or if that item is simply out of stock, 2LBin.com will issue you a refund. If the item is returned within 30 days of the original invoice date, a full refund will be issued. If the item was returned beyond 30 days of the original invoice date, a refund at the current market value of the product will be issued. A current-market-value refund may not exceed the original invoice price.

Quantity Purchases

While 2LBin.com is more than happy to fill your order for a quantity of ten (10) or more of any given item in our inventory on a single purchase order, please understand that an order of that size, once purchase is completed, is automatically non-refundable. All other specific conditions related to the ordered item still apply, including any and all stipulations relative to any available replacement return policies. Please contact Customer Service with any questions you may have.